About the Program:
Accountability doesn’t have to feel like a chore - it’s your secret weapon for success! In this high-energy, hands-on session, you’ll crack the code to accountability using one simple formula: Accountability = Clear Expectations + Feedback. Forget micromanaging & messy miscommunications—this workshop will show you how to set the stage for crystal-clear expectations & give feedback that actually fuels problem-solving, ownership, & creativity. Through fun exercises & real-life examples, we’ll teach you how to make accountability a team sport. You’ll learn how to ditch the awkwardness of tough conversations, turn clarity into your superpower, & leave with tools to build a culture where everyone shows up, takes ownership, collaborates effectively, & drives results. Let’s make accountability something your team actually loves - yes, it’s possible!
Speaker: Jess Kent-Johnson
Jess is a leadership development & culture design expert who is passionate about empowering organizations, teams, & individuals to thrive by strengthening how they show up, collaborate, & innovate together for successful outcomes. She brings 15+ years of experience in people leadership, collaboration, facilitation & change management from her work in arts & entertainment, education, & technology, & is certified as a leadership coach through Co-Active Training Institute.
Registration begins at 11:30 am. The program will begin at noon.
Please Note: Lunch will be served buffet-style and is included with your registration. Lemonade and water are provided. If you have specific dietary restrictions, we will do our best to offer inclusive options, but we are only able to accommodate severe, life-threatening allergies at this time. You are welcome to bring your own beverage or additional items if needed.
Registration closes the Thursday before the luncheon at 5:00 PM. Payment must be received at the time of registration or your spot will be released. We can no longer accept late registrations. We appreciate your understanding and look forward to seeing you there!
Speaker: Jim Morgan-MRA
All over the upper Midwest, employers and human resources professionals are grappling with attracting, developing, and retaining talent. Jim has been working on that issue for 30 years. He helps employers understand that demographics are driving their troubles and provides solutions for talent acquisition based on best practices.
Jim has facilitated strategic planning sessions for businesses, chambers of commerce, and economic development groups, primarily around developing a talent pipeline for employers. He has provided keynote presentations for groups from 50 to over 1000. CEOs, policymakers, educators, and students have enjoyed his mix of data, experiences, research, stories, and humor.
Registration closes the Thursday before the luncheon at 5:00 PM.
Payment must be received at the time of registration or your spot will be released. We can no longer accept late registrations. We appreciate your understanding and look forward to seeing you there!
Speaker: Jackie Carpenter
With thirty years of experience as a GM/COO of private clubs, Three Carpenter, CCM, is on a mission to help organizations develop work cultures that enrich employees and inspire results. Three is the General Manager at Edina Country Club in Edina, MN and has led clubs such as Dallas Country Club in Dallas, TX, Hillwood Country Club in Nashville, TN, Wakonda Club in Des Moines, IA and Crow Valley Golf Club in Davenport, IA. By placing great value on the contribution of every staff member, Three has cultivated happy and engaged employees.
Jackie Carpenter, CCM has more than twenty years of experience in the club industry. With an undergraduate and Master’s degree in Hospitality Management, she has been instrumental in creating caring work cultures and positive employee experiences at organizations across the country. In addition to working at several private clubs, Jackie served as the Director of Extraordinary for The Extraordinary Leader Program for over six years, taught undergraduate courses at the University of North Texas and was the Editor of The Private Club Advisor for twelve years. Now she is the Founder and Editor-in-Chief of the club industry’s newest publication: Notable. Three and Jackie’s book, People First: The 5 Steps to Pure Human Connection and a Thriving Organization provides an actionable roadmap for businesses of all sizes to create caring work cultures and positive employee experiences. The Carpenters travel the country sharing the People First message to leaders and managers of businesses in all industries.
Join us for a high impact community session led by Amanda Goodman, a speaker known for her authenticity, clarity, and mission driven communication style. In a world where conversations feel more divided than ever, Amanda brings a grounded, practical approach to rebuilding civility—in workplaces, schools, online spaces, and everyday interactions.
During this 60 minute keynote, Amanda will explore:
The session will be followed by a relaxed networking hour so attendees can continue the conversation and connect across TRIHRA, WLN, and other community groups.
This program is designed for HR leaders, business professionals, educators, and anyone who wants to elevate communication, strengthen culture, and bring respect back into daily interactions.
Speaker: Amanda Goodman
Amanda Goodman is an Emmy Award–winning journalist with nearly 20 years of television news experience, known for her fearless storytelling and unapologetic advocacy for women and children. Over the course of her career, Amanda built a reputation for tackling difficult conversations, amplifying unheard voices, and holding systems accountable.
She is the co-author of two best-selling books, with a children’s book series currently in development, and co-creator of Faith & Four Letter Words—a podcast that launched a wildly successful live speaking series alongside her best friend and former news anchor, Tara Thomas. What began as honest, unfiltered conversations quickly grew into a movement, with more than 100 live shows across the Midwest, connecting women through humor, vulnerability, faith, and truth.
Amanda’s impact extends far beyond the stage. She has a social media reach of more than 25 million, where her candid voice resonates with audiences seeking authenticity over polish. She also co-hosts a digital streaming morning show three times a week, bringing real-life conversations into a live, interactive space.
Her work and advocacy have earned national and community recognition, including induction into the Slippery Rock University Hall of Fame and being named Youth Advocate of the Year by the YWCA. Amanda is widely recognized for her outspoken commitment to protecting children, empowering women, and refusing to stay silent when it matters most.
She believes in telling the truth—even when it’s uncomfortable—and choosing what’s right over what’s popular.
Please Note: One free drink and appetizers will be served from 4:00 - 5:00 pm. If you have specific dietary restrictions, we will do our best to offer inclusive options, but we are only able to accommodate severe, life-threatening allergies at this time. You are welcome to bring your own beverage or additional items if needed.
Registration closes the Thursday before the event at 5:00 PM. Payment must be received at the time of registration, or your spot will be released. We can no longer accept late registrations. We appreciate your understanding and look forward to seeing you there!
More to come!
Speaker: Claudia Schabel
Please Note: Lunch will be served buffet-style and is included with your registration. Lemonade and water will be offered. If you have specific dietary restrictions, we will do our best to offer inclusive options, but we are only able to accommodate severe, life-threatening allergies at this time. You are welcome to bring your own beverage or additional items if needed.
Tri-State Human Resource Association. PO Box 1684, Dubuque, IA 52004-1684
